Knowledge Management Defined
In the last ten years, we have all become acutely aware that central to any successful organization is managing all of the wisdom and know-how that exists. We spend an inordinate amount on educating our workforce and training them only to see them disappear out of the door for new opportunities, and with it all of that know-how (often not collated and stored for others to use).
In addition, the workplace has changed dramatically with the onset of digitally available streamed media, online books, research and academic insight. We are also increasingly aware of blogging, social networking, twitter and all of the other information and relationship management systems available to us. The internet is revolutionising and creating a more social, collectivist global attitude rather than individualist.